أخى أبو محمود لقد قمت بإرسال الرسالة التى كتبتها لى على البريد الموضح وقد تم الرد عليا بهذه الرساله ربنا يسهل بأه والمشكلة دى تتحل إن شاء الله وهذا نص الرساله

Dear Sir or Madam

Thank you for your query regarding the Microsoft Certified Professional
Program. Due to the current high demand, delays in processing your
queries may occur. We will take care of your request as soon as
possible.

Thank you for your understanding.

If we can be of any further assistance to you, please do not hesitate to
contact us. If you would like some further information on the Microsoft
Certified Professional Program, please visit our web sites at https://www.microsoft.com/mcp
, for information on the Microsoft Certified Trainer Program at https://www.microsoft.com/mct
.

Microsoft highly recommends that users with Internet access update their
Microsoft software to protect against viruses and security
vulnerabilities. The easiest way to do this is to visit the following
website: https://www.Microsoft.com/protect